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Contact us 联系我们

Write to us from your account and an advisor writes back, in words you can keep.

Hands typing on a laptop at a blue table, beside a cup of coffee, an open notebook and a vase of white roses

Photo: Deeezy · Pixabay Content License, via Pixabay

What are you writing about? 选择留言类型

Each one opens the Messages page of your account with the right form ready.

  • Ask a question

    About a programme, a scholarship, your documents or a payment.

    Every question receives a written answer.

  • Make a complaint

    When something was not right: a decision, a payment, or the way you were treated.

    Complaints are answered within three working days.

  • Suggest an improvement

    Something that would make JodaEdu clearer or easier to use.

    It goes to the people who run JodaEdu.

Writing needs an account, so the conversation is kept and only you and our advisors can read it. If you are not signed in, you sign in or create an account first.

How an answer reaches you 回复如何送达

  1. You write from your account

    Choose what it is about, say it in your own words, and attach a file if it helps.

  2. An advisor answers in writing

    The answer comes in the same conversation, so everything said about it stays together.

  3. We email you that an answer is waiting

    The email tells you which conversation has an answer. What you wrote and what we answered stay in your account, where nobody else can read them.

Our team 我们的团队

The people who read your messages and work on your application.

Our team at an education conference in China, 2026.

  • Three people signing documents at a long table, under a screen naming Jiangxi University of Finance and Economics, the student base in Douala, Cameroon, and the student base in Vietnam
    Signing ceremony: Jiangxi University of Finance and Economics and the student bases in Douala, Cameroon, and in Vietnam
  • Three people standing side by side, each holding open a red folder with a signed document inside
    After the signing with Jiangxi University of Finance and Economics
  • Three people in conference lanyards standing at a table and smiling at the camera, two of them holding purple brochures
    Between sessions at the conference
  • A woman in a black dress and a conference lanyard standing in front of a blue backdrop printed with the name of the conference
    At the conference backdrop

Our office 我们的办公室

Where our advisors work.

Photographs of our office are being prepared and will appear here.

Airport pick-up 接机

Meeting students when they land in China.

  • Our team meets new students at the airport, then takes them to their hotel and a first dinner together.Film, 1 min 24 s
  • New students tell our team their names and where they come from, at Hangzhou airport.Film, 48 s

Our films 我们的视频

Short films about JodaEdu and the students we work with, made by our team.

  • An airport pick-up day with our team

    Film, 1 min 21 s

In our students' words 学生评价

What students say about applying with JodaEdu, in their own words, published with their agreement.

  • MasangoSouth AfricaFilm, 1 min 28 s
  • Grace KaitoLesothoFilm, 1 min 22 s

Other ways to reach us 其他联系方式

On social media

Instagram, TikTok and Facebook do not open in mainland China. From there, write from your account.

How to recognise a request that is not from us

We never ask you to pay a person, or to pay through WeChat, WhatsApp, Instagram, TikTok, Facebook or a phone call, and we never ask for your password or a code. The only payment instructions are the ones shown in your JodaEdu account. The only accounts we write from are the ones on this page. If anybody asks otherwise in our name, do not pay. Tell us.
A blank card on a brown envelope, a pen and a cup of coffee on an old wooden table
Photo: Pexels · Pixabay Content License, via Pixabay

Before you write 写信之前

The answer may already be here.